Software Engineer · Reality Interactive
May 2023 to Present · Middletown, CT
Nick D'Agosto
Software engineer building AI products, device platforms, and the cloud infrastructure behind them.
selected work
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RAG chatbot for a major U.S. mall operator
A chatbot demo built for a major U.S. mall operator to answer shopper questions about stores, hours, promotions, and events. Used Dify as the AI application layer and designed automated AWS Lambda and EventBridge ingestion pipelines to continuously refresh tenant data.
Demonstrated a full RAG architecture with automated data ingestion on AWS.
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Telemetry & content platform for digital signage
Live telemetry and content distribution platform powering thousands of Android digital signage players: device monitoring, content delivery, and operational analytics. Also shipped UI and accessibility improvements to the Android client itself.
Deployed across several thousand devices in the field.
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Observability migration: ELK → OpenSearch
Led the migration of a legacy ELK stack to OpenSearch on AWS. Reworked cluster configuration, storage lifecycle policies, and alerting pipelines for more resilient indexing and better uptime.
Cut cloud infrastructure costs by ~10% while improving alerting reliability.
skills
B.S. Computer Science · University of Connecticut
Graduated May 2023 · GPA 3.5 · transcript
- Capstone: a food truck ordering app built to stay functional without a network connection.
- AWS Cloud Foundations and AWS Data Engineering certifications.
Toolbox
- Languages
- Python, C#, TypeScript, JavaScript
- Frontend
- Next.js, React, Vue.js
- Backend & data
- .NET, MSSQL, Postgres, MySQL, SQLite
- Cloud & infra
- AWS (EC2, Lambda, S3, RDS, EventBridge, CloudFront, IAM), Docker, Linux
- Observability
- OpenSearch, Logstash, ELK, CloudWatch
- Dev tooling
- Cursor, Codex, Claude Code
contact
I'm always interested in hard problems, especially where cloud infrastructure, AI, and real products meet. The fastest way to reach me is email; I read everything.